Aux Admin & Shared Services

Auxiliary shared services

Serving the more than 800-member auxiliary community and its numerous facilities, the auxiliary administration operates a robust set of shared services. Auxiliary IT provides technology and systems support, a dedicated accounting staff manages budgeting and finance duties, embedded HR representatives streamline personnel processes, and a central marketing team works collaboratively across all departments. For facilities maintenance, a team of plumbers, electricians and other infrastructure specialists are on staff. This shared services model is cost-effective and affords speedy, quality service within the auxiliaries.

Auxiliary IT

Our Auxiliary IT team combines over 80 years of IT experience, as well as over 40 years of project management. We analyze current business practices and research how auxiliary service departments can improve and become more efficient. We also own and manage a virtual environment hosting around 20 servers to help meet the needs of auxiliary services. Staying up to date on the latest trends, we seek to keep our systems cutting-edge while maintaining security. Our combined range of skills allows us to be an asset to not just auxiliary services, but to the University of Utah as a whole.

Mike Robinson

Director, Information Technology
 801-585-9077
 mrobinson@acs.utah.edu

Jim Innes

Associate Director IT
 801-587-6212
 jim.innes@utah.edu

Jesse Booth

Business Systems Analyst
 801-585-1736
 jesse.booth@utah.edu

Human Resources

Auxiliary HR coordinates with the university's central HR office to provide a suite of services to make hiring and managing employee's simpler and more efficient. Services include writing and posting jobs, processing new hire information, ePAF processing, employee information changes and much more. Andy Rodgers acts as the first point of contact for HR services and questions and coordinates with central HR on behalf of all of the Auxiliary Departments while Claire Adam provides support for employee relations and performance management. Lora Mortensen provides strategic leadership and HR consultative services to university leadership.

Lora Mortensen

Human Resources Associate Director
 801-581-6283
 lora.mortenson@utah.edu

Andy Rodgers

Human Resources Analyst
 801-585-3963
 Andy.Rodgers@utah.edu

Claire Adam

Human Resources Specialist
 801-213-0655
 claire.adam@utah.edu

Auxiliary Marketing

Our team leads marketing, communications and PR efforts for the university’s ten auxiliary departments. We create digital and traditional advertising content for these departments, host and manage events and oversee their websites and social media channels.

Between the five of us, we have more than 70 years of combined marketing and communications experience in fields from extreme sports to public policy. Our team was built with combining our experience and expertise in mind. We are able to support each other with photography, video editing, graphic design, copywriting, research and more, all within the walls of our office. This allows us to be extremely efficient and turn marketing assets and projects faster than taking an outsourcing approach.

Amy McIff

Senior Manager, PR & Communications
 801-581-4556
 amy.mciff@utah.edu

Claudia Trochez

Marketing Manager, Commuter Services
 801-581-6326
 claudia.trochez@utah.edu

Joe Canfield

Marketing & Communication Specialist
 801-581-6097
 joe.canfield@utah.edu

Corinne Smart

Marketing Manager, University Print & Mail
 corinne.smart@utah.edu

Shelby Bourne

Marketing Manager, University Campus Store
 801-581-4693
 shelby.bourne@utah.edu

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